Shipping policy

📄 Shipping & Service Delivery Policy – Kizuna Training

At Kizuna Training, we provide digital services and online Japanese coaching programs. We do not ship physical goods. All services are delivered electronically through secure platforms.

1. Service Delivery

  • Coaching sessions are delivered via video conferencing (e.g., Zoom, Google Meet, or equivalent).

  • Study materials, resources, and training plans are delivered electronically via email or secure online platforms.

  • Access instructions are provided within 24 hours of purchase or booking confirmation.

2. Global Availability

We proudly serve learners worldwide, including:

  • Japan

  • Singapore

  • United States

  • Australia

  • United Kingdom

3. Delivery Timeframes

  • Consultations: Scheduled immediately after booking via our online calendar.

  • Coaching Sessions: Delivered on agreed dates/times between coach and learner.

  • Digital Materials: Delivered instantly or within 24 hours of purchase.

4. No Physical Shipping

Since our services are 100% digital, there are no shipping fees or delivery delays related to physical goods.

5. Contact for Delivery Issues

If you experience any issues accessing your coaching sessions or materials, please contact us immediately:

📧 Email: kizunatraining@gmail.com
📞 Phone: +81-807-581-4932
📍 Office: Fukuoka, Japan